Client Agreement (Terms & Conditions)

Introduction

By submitting the Client Agreement form you are entering into this agreement with Rebecca Rusinko (“Becca”). This agreement governs the relationship between you as a client (“you”) and Becca as the provider with the goal of a productive and mutually successful relationship. 

Please note that you are responsible for compliance with any applicable local laws relevant in your location.

If you do not agree with any of these terms, please do not submit the payment form and instead notify Rebecca Rusinko of your concerns via email at hello@beccarusinko.com. 

Payments & Refunds

Your first payment will be made when entering into this agreement. If you selected a payment plan, you agree to make all payments on time and in full. 

All services include opportunities for you to provide feedback to Becca so she can ensure you are satisfied. In-scope adjustments will be made within one week. 

If you feel that no sufficient adjustments can be made that would lead to your satisfaction and you wish to cancel the remainder of the services you’d purchased, please make Becca aware of this as soon as possible. Only unused services will be refunded in full. Reasonable requests will be honored and a pro-rated refund made. 

Services unused at the end of six months will be forfeited and no refund will be made. If before the end of six months you stop responding to messages from Becca, she will attempt to reinstate contact via email for 4 weeks, with no less than 3 attempts. If after 3 attempts and 4 weeks you do not respond, unused services will be forfeited by you and no refund will be made. 

In the case of life-altering circumstances such as your own severe illness or severe illness or death of an immediate family member, you may request the cancellation of all unused services and a refund for unused services will be made. 

Copyrights & Ownership of Materials

As part of your package, you may receive written resources for your business such as marketing copywriting specific to your business. Ownership of any copywriting specific to your business will be transferred to you, and Rebecca Rusinko will not retain any claim to materials specific to your business once payment is complete. 

You may also receive access to written or creative materials generated by Rebecca Rusinko for use in her business, as she sees fit, in service of multiple clients. All copyrights and ownership of such materials will remain with Rebecca Rusinko. You may use them as templates or inspiration, but may not replicate them in their entirety or distribute them as your own (whether paid or unpaid). You agree to not make any attempts to limit Rebecca Rusinko’s use of such materials. 

Use of Services

Becca’s primary goal is your satisfaction and success. This requires your active participation. By entering into this agreement, you acknowledge that you are, in good faith, committing to participate in all sessions included in your package and provide feedback on resources Becca creates for your business in a timely manner. All services purchased must be used within six months of purchase.

Services unused at the end of six months will be forfeited and no refund will be made. If before the end of six months you stop responding to messages from Becca, she will attempt to reinstate contact via email for 4 weeks, with no less than 3 attempts. If after 3 attempts and 4 weeks you do not respond, unused services will be forfeited and no refund will be made. 

Disclaimer

Implementing your strategy may require you to make additional investments such as technology, venues, consultants, contractors or payroll. We’ll discuss your implementation budget throughout our work together and Rebecca Rusinko will design your strategy based on the budget you set. Rebecca Rusinko agrees she will not enter into contracts on your behalf, and you agree to take full responsibility for all contracts you enter or purchases you make on behalf of your business. 

Indemnification

You agree that you, as the client, retain control of your business and your decisions and agree to indemnify and hold harmless Rebecca Rusinko from any claims, damages or suits.